IT Facility Management Services in India

The objectives of IT Facilities Management program are to.


Facility Management Services

Aletheia’s IT Facility Management Services in India aligns with ITIL practice. It is a combination of having the right PPMAM (People, Process, Monitoring, Analysis & Management) to ensure that the IT facilities are supported within the defined SLA (Service Level Agreement).

At Aletheia, we manage the IT FMS Service programme with a sense of ownership and engagement at two levels. (1) The front-end team and the (2) The Back-end team. The front-end team is operationally focused, and the back-end team monitors, analyses, and manages.

We understand that every industry IT operation works differently, and criticality and service demands are also different. We take complete responsibility for the SLA, SOW (scope of work), team availability, compliance management and performance of your IT infrastructure.

IT FMS services

The IT FMS services offer a wide range of remote Hybrid IT solutions, with responsibilities ranging from specific on-demand response to 24-hour/365 IT assistance. We help businesses reduce their IT workload or fill in the gaps left by existing IT jobs and knowledge.
Our services are backed by over a decade of domain experience across various industry segments and bring a personal touch to the delivery of our service.